AGOV for the Federal Administration

Verified AGOV login with optional entry of the AHV number


Are you ready?

If you are already familiar with the process and have an AGOV account that has not yet been verified, you can start the verification directly.



Why do I need a verified AGOV login?

Some online services of the Federal Administration require a verified AGOV login. In this case, the identity of the user is uniquely verified.

The identity check is carried out online by means of the ID/passport verification online, without live interaction with an agent, on the basis of an official identity document (ID card or passport). A successful verification is valid for 5 years.


Identifying feature of a verified AGOV login

After logging in to AGOV me, the verified data (first name, last name, date of birth, gender, nationality and, optionally, the AHV number) can be viewed under «Personal details».



How do I carry out the ID/passport verification online?


Requirements for the ID/passport verification online
  • An AGOV login
  • Smartphone or physical security key (FIDO2) with which you registered your AGOV login.
    • If you have not yet registered an AGOV login, you will need one of these devices to register your AGOV login, which will be verified following registration.
  • Valid identity card or passport according to IDnow: Country list
  • Device with camera, microphone and internet*
  • Quiet environment with good lighting conditions
  • Means of payment (or «voucher code» issued by a Federal Administration unit).
    • Costs CHF 14.50 (incl. VAT).
* Internet it is recommended to carry out the video identification without VPN connections and not from networks that severely restrict network communication (e.g. networks of companies or public authorities such as the Federal Administration network). This may prevent communication from being established, in particular for access to the microphone and camera from the web browser.

Process

  1. You start the verification (with prior new registration, if required) of your AGOV login in the web browser via the following link:

  2. You start the ID/passport verification online process
    • There you either select one of the payment methods or enter the voucher code.
    • You will receive the payment receipt by email.

  3. You then enter the data of your identity document (ID card or passport).

  4. You will be asked to record a selfie video.

  5. You then have the option of entering the AHV number and place of birth.
    • This entry is optional but recommended.

  6. The video and the data entered are checked by an agent in a subsequent step.
    • The subsequent check is carried out within 24 hours.

  7. You will then be notified of the result by email.

Important notes
If the ID/passport verification online is rejected, the verification process must be restarted. Costs may be incurred again for a repeat attempt. A repeat attempt without private payment is only possible if a new voucher code is provided by a Federal Administration unit.


Frequently asked questions

What is a verified AGOV login?
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A verified AGOV login confirms that your identity has been uniquely verified. The check is carried out online via the ID/passport verification online using a valid identity document (ID card or passport).

After logging in to AGOV me, the verified data can be viewed under «Personal details».

Image AGOV me with AGOV me with unverified AGOV-Login.
Unverified AGOV-Login
Image AGOV me  with verified AGOV-Login.
Verified AGOV-Login
Image AGOV me with verified AGOV login with AHV number details
Verified AGOV-Login with SSN (AHV) number


How does the ID/passport verification online work?
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You capture your identity document (ID card or passport) and a short selfie video. The data is checked afterwards. The check can take up to 24 hours. Once it is complete, you will receive an email with the result.

Do I need a live agent for the verification?
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No. The ID/passport verification online takes place without live interaction with an agent.

What does a verified AGOV login without AHV number mean?
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This means that your identity has been checked using an identity document. Name, date of birth, gender and nationality are verified. The AHV number is not stored. This verification is sufficient for many online services of the Federal Administration.

What does a verified AGOV login with AHV number mean?
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This means that, in addition to the identity check, your AHV number has also been verified. This verification is required for online services with higher legal or security-related requirements.

Do I need to carry out a new ID/passport verification if I already have a verified AGOV login?
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No. If you already have a verified AGOV login, no new ID/passport verification is required. You can directly carry out the subsequent verification of your AHV number via the following link:
Start verification.

Is the AHV number mandatory?
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No. The AHV number is optional and only required if an online service demands the higher legal or security-related requirement.

Which identity documents are accepted?
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Official identity cards and passports according to the IDnow country list Country list are accepted. Residence permits, driving licences, SwissPass and student IDs are not accepted.

What is a voucher code?
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A voucher code can be issued by a Federal Administration unit and allows the ID/passport verification online to be carried out without private payment.

Please note that in step 2 of the ID/passport verification online, you must select the option «I have a voucher code».

Notification that a voucher can be entered via a link in the payment options.
Link for possible voucher entry

What happens in the event of rejection?
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If the ID/passport verification online is rejected, the process must be restarted. Costs may be incurred again for a repeat attempt unless a new voucher code is provided.

Where can I get help?
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Further support is available at AGOV Help or via an AGOV self-service ticket. AGOV help