AGOV for the Federal Administration

Verified AGOV login with AHV number (QoA50)

QoA50 for REF/ABN/PROD

Purpose of the verified AGOV login

Some online services of the Federal Administration require a verified AGOV login. This involves a clear verification of the user's identity.

Identity verification is carried out online by means of ID/passport verification without live interaction with an agent, using an official identity document (ID or passport). Successful verification is valid for 5 years.

Distinguishing feature of a verified AGOV login

In addition, the AHV number can be verified as an option.

Without a verified AHV number, the AGOV login has a security level of QoA50.
With a verified AHV number, the AGOV login has a higher security level of QoA50.

After logging in to AGOV me

, the verified data (first name, surname, date of birth, gender, nationality and, optionally, the AHV number) can be viewed under ‘Personal details’.

Requirements for online ID/password verification

An AGOV login
Smartphone or physical security key (FIDO2) with which you registered your AGOV login. If you have not yet registered an AGOV login, you will need one of these devices to register your AGOV login, which will be verified after registration.
Valid identity card or passport in accordance with IDnow: Country list
Device with camera, microphone and internet*
Quiet environment with good lighting conditions
Means of payment (or ‘voucher code’ issued by an administrative unit of the Federal Administration). Costs CHF 14.50 (incl. VAT).

* Internet It is recommended that you do not carry out video identification via VPN connections or from networks that severely restrict network communication (e.g. networks of companies or offices such as the federal administration network). This can prevent communication from taking place, particularly when accessing the microphone and camera from the web browser.

Online ID/passport verification process

AGOV login or registration with AGOV
- You can start the verification process (prior re-registration if necessary) for your AGOV login in your web browser at the following link:
- Video identification without AHV no. verification (QoA50).
Start the online ID/passport verification (including selection of payment method or voucher code. You will receive the payment receipt by email)
Scan your ID document (ID card or passport)
Record a selfie video
Subsequent verification of the information by an agent (up to 24 hours)
Email notification of the result (positive or negative)

Important information
If the ID/passport verification is rejected online, the verification process must be restarted. Additional costs may be incurred for a new verification. Repeating the process without private payment is only possible if a new voucher code is provided by a federal administration unit.

FAQ – Verified AGOV login (ID/passport verification online)

What is a verified AGOV login? ▼

A verified AGOV login confirms that your identity has been clearly verified. The verification is carried out online via online ID/passport verification with a valid identity document (ID or passport).

After logging in to AGOV me, the verified data can be viewed under ‘Personal details’.

: Unverified AGOV-Login

: Verified AGOV-Login

: Verified AGOV-Login with SSN (AHV) number

How does online ID/passport verification work? ▼

You enter your identity document (ID or passport) and record a short selfie video. The information is then verified. The verification process can take up to 24 hours. Once completed, you will receive an email with the result.

Do I need a live agent for verification? ▼

No. Online ID/passport verification is carried out without live interaction with an agent.

What does QoA50 mean? ▼

QoA50 means that your identity has been verified with an identity document. Your name, date of birth, gender and nationality have been verified. Your AHV number has not been stored. QoA50 is sufficient for many online services provided by the federal administration.

What does QoA51 mean? ▼

QoA51 means that in addition to identity verification, your AHV number has also been verified. QoA51 is required for online services with higher legal or security requirements.

How can I switch from QoA50 to QoA51? ▼

If you already have QoA50, no further ID/password verification is required online. You can directly verify your AHV number retrospectively at the following link:
Start verification

Is the AHV number mandatory? ▼

No. The AHV number is optional and only required if an online service requires QoA51.

Which identity documents are accepted? ▼

Official identity cards and passports are accepted in accordance with the IDnow country list Country list

. Residence permits, driving licences, SwissPasses and student ID cards are not accepted.

What is a voucher code? ▼

A voucher code can be issued by a federal administration unit and enables ID/passport verification to be carried out online without private payment.

Please note that you must select the option ‘I have a voucher code’ in step 2 of the online ID/passport verification process.

: Link for possible voucher entry

What happens if my application is rejected? ▼

If the online ID/passport verification is rejected, the process must be restarted. There may be a charge for repeating the process, unless a new voucher code is provided.

Where can I get help? ▼

Further support is available at AGOV Help or via an AGOV self-service ticket. AGOV help