FED-LOGIN-Upgrade totally smartcardless
(For external employees e.g. Mobile VDI users without smartcard equipment)

Instructions totally smartcardless FED-LOGIN upgrade


Open a standard Internet browser on your end device, not Mobile VDI or federal client, and go to https://www.init.eiam.admin.ch where you can select a statement that applies to you and click on Continue if the reCAPTCHA check is successful.

Note for PROD:
There are three independent eIAM environments (PROD, ABN, REF). These also have independent user administrations and FED-LOGIN. If you need «totallySmartcardless» for environments other than PROD, you have to perform the onboarding on one of the following URLs:
  • Acceptance environment (ABN):
  • Reference environment (REF):



    • Please first read the content linked under ‘Information’ and ‘Preparation for onboarding’.

    Only then should you enter your FED LOGIN email address for the federal administration and click on
    Continue.



    Please enter your surname, first name and date of birth exactly as stated on your photo ID document, as well as your other personal details. Accept the condition that your data may be shared with Adnovum Informatik AG and Intrum AG for the verification process and click on Continue.

    The data you have entered according to your ID card will now be compared with the master data stored about you in the Federal Administration. The purpose of this check is to prevent you from being directed to the identification process, which is subject to a fee and is then unsuccessful due to a discrepancy between the ID card data and the master data. If there are discrepancies in your data, the process will stop here and you will receive an email. For information on the next steps, please refer to Photo ID under this link.



    To verify your mobile phone number, you will receive an SMS code which you must enter and then click on Register.

    You can now register either the FED-LOGIN Access App or a security key (FIDO2) as a strong second factor.

    Note: After successfully completing the onboarding process, an initial FED-LOGIN credential has been registered. Additional credentials (FED-LOGIN Access App / Security Key (FIDO2)) can be added at any time after onboarding via eIAM MyAccount.

    Click on the expandable text of the desired option.

    I would like to register the FED-LOGIN Access App ▼
    ×


    Select the FED-LOGIN Access App and click Continue.


    Using the device on which you want to install the FED-LOGIN Access App, scan the QR code shown to match the operating system.

    Or download the Access App via the corresponding Apple & Google App Store.

    When the installation of the app on your mobile device is complete, click Continue.


    Open the FED-LOGIN app on your mobile device. Click on Scan QR code in the app. If you are asked by your device's operating system whether you allow the app to access the camera, you must authorise this. Move the camera of your device onto the QR code.

    You will now be asked to select an authentication method in the FED-LOGIN Access app. This authentication method protects the app from being used by unauthorised persons. It ensures that only you, as the authorised owner of this device, can use the app for logins.
    Select the desired authentication method on your mobile device:

    1. PIN authentication - Set a PIN (this PIN is independent of your device PIN).
    2. Face ID / Touch ID - This biometrics-based method is recommended as it is convenient and secure at the same time. If it cannot be used later when logging in, the app will ask you to enter the device PIN.
    After setting up the authentication method, a confirmation message appears.

    I would like to register a security key (FIDO2) ▼
    ×


    Select the security key (FIDO2) and click Continue.



    Assign a name to the security key you want to register (for later key management) and click Continue.



    Please read the instructions.

    Then click Start and follow the instructions in the registration window to register your security key.


    After successful registration of the security key, a confirmation message will appear.

    Videoidentifikation


    Please read the information and requirements.

    As soon as you have the necessary documents and means of payment ready, press Continue to start the video identification process.



    Read and confirm the terms of use and privacy policy and then press Start Online Video Identification

    .

    If you have a voucher code, select the corresponding link "I have a voucher code" and follow the instructions, otherwise please press To the payment.


    Select your payment method and follow the instructions.

    The payment was successful.
    Press To the video identification, as soon as you have your photo ID ready and the webcam and microphone are ready.


    The online video verification process is carried out by Adnovum Informatik AG and Intrum AG (duration approx. 30 min / CHF 45.00 (incl. VAT)).

    Depending on the result of the online video identification, you will receive one of the following notifications (incl. receipt of VIPS payment by e-mail);
    • Verification successful: with the information to be patient until the account setup has been successfully completed in the background. This will be confirmed by SMS.
      Please note that it is NOT possible to log in until you have received the SMS. This may take some time.

    • Verification failed: A message will be sent to the FED-LOGIN email account you entered, with details of which data does not match, please contact your support organisation.
    Your « FED-LOGIN totally smartcardless-Upgrade », using a strong second factor (FED-LOGIN Access App and/or security key), now enables you to access federal administration resources that require strong authentication (eIAM QoA50 alias LoA3). An example of such an application is the federal administration’s GEVER. Authentication at this high level with FED-LOGIN is now also possible via Mobile VDI access or directly from the Internet using other devices. Of course, the prerequisite is that the application itself can be accessed directly from the Internet.

    Important Notice
    Please note that if you delete the FED-LOGIN Access App from your mobile device, or in the event of loss or malfunction of your second factor (mobile device or security key), you will lose all access. This would require a new registration with a renewed, fee-based video identification. Avoid this situation by registering an additional strong second factor. Up to five FED-LOGIN Access Apps and up to four different physical security keys (FIDO2) are supported in parallel.
    Instructions via MyAccount will follow

    The online video identification check is valid for 5 years and must then be carried out again for a fee. It is valid throughout the Federal Administration, regardless of which administrative unit has issued an invitation and, if applicable, a voucher. A new video identification must also be carried out if the user changes their mobile phone number. As the registered Mobile ID is directly linked to the mobile phone number as a strong means of proof of identity.

    Support request for resetting FED-LOGIN

    You are using FED-LOGIN but do not have a smartcard. The alternative authentication method you are using instead of the smartcard – the FED-LOGIN Access App, the FIDO security key, or Mobile ID – unfortunately no longer works. Please open a support request to reset your FED-LOGIN via the following Link.